employee spotlight
FLOY FLOWERS-PENCE M E E T F I N K ’ S O W N Store Manager Hilltop • Virginia Beach, VA (757) 640-1132 • Floy.Pence@finks.com
I have been in the jewelry industry for almost 40 years. You don’t stay in an industry that long if you aren’t passionate about what you’re doing. I started my career in Richmond, VA, and moved to Hampton Roads four years ago. I have been with Fink’s Jewelers for over 14 years, and I am thrilled to be in the Hampton Roads area! What is it like managing the Fink’s Hilltop store? Fink’s Jewelers has had a store in the Hampton Roads area for over 20 years. We moved from Norfolk to Virginia Beach and the new showroom is larger, with more space for the incredible designer brands we carry. Everything about the store is so welcoming and luxurious. The Shops at Hilltop is such a great shopping area! Managing for Fink’s Jewelers is such a pleasure and we have a great team here at this store.
How do you help couples find the perfect engagement ring?
The most important part of assisting bridal clients is listening to their needs. Clients need to know that their wishes and concerns will be addressed during the process. Sometimes couples really don’t have any idea what they would like and are open to suggestions. Those are my
favorite clients to work with! Fink’s Jewelers offers custom design services to create the ring of their dreams. Every couple is different, and the rings should reflect their lifestyles and unique personalities. I always ask how they plan on proposing. Sometimes they need a little help with suggestions! I always ask couples to share their pictures with me. It’s such a joy to see the love on their faces and observe that special moment. What are some hobbies you enjoy doing when you’re not working? Everyone who knows me will tell you I spend all my spare time fishing! There is a peacefulness found being near the water. I have been fortunate enough to fish in every country I have traveled to. There are still some target species on my catch list. I haven’t landed a marlin, sailfish, rooster fish or a tarpon yet. My favorite catch so far has been mahi-mahi. They are the most colorful fish and tremendous jumpers.
Who or what inspires you to be better today than you were yesterday? What has truly inspired me is being able to assist clients from the various branches of the military. Hampton Roads has the largest Navy base in the world! I had the opportunity to tour the USS Bainbridge with some military friends. What an eye-opening experience. I am just enthralled listening to the stories of the many places they have traveled and their life experiences. They have given the ultimate sacrifice to be away from their loved ones to serve their country. I really want them to know how much we appreciate their sacrifice and their service. They inspire me every day! FINK’S OFFERS A MILITARY DISCOUNT TO THANK ALL OF THOSE WHO SERVE OUR COUNTRY
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