CUSTOMER LOYALTY THAT GOES BEYOND JEWELRY Since 1919, Reis-Nichols has built a reputation for being one of the country’s most prominent and well-respected privately- held retail jewelers. It has done so through a commitment to small business values, a passion for the community, and a dedication to its employees. From Top Golf to the Porsche Sprint Race at the Indianapolis Motor Speedway, and from Food Truck Fridays to Indianapolis Indians games; employees enjoy time spent together with co- workers and family. Over the years, Reis-Nichols has worked hard to cultivate an inclusive family atmosphere where everyone who walks through the doors feels like they are a part of the heart and soul of the company—employees and customers, alike. “We believe that when employees feel like family, that sentiment extends to the quality of service,” explains Nichols. People throughout Indianapolis and beyond have come to trust the Reis-Nichols name as the best place to go for their most memorable purchases. Most customers walk through the doors looking for more than just accessories—they are looking to make an investment, too; and many times it’s the emotional investment that matters the most. The team at Reis-Nichols
delivers by listening and celebrating with each and every one of their clients through all of life’s journeys. As a respected member of the local community, Reis-Nichols has also taken its philanthropic involvement seriously. In 2019, the company accepted the Governor Eric Holcomb’s Century Award—an award given to companies throughout Indiana who have withstood the test of time and have been in business for more than 100 years. This honor is testament to the company’s commitment to their employees and the community. They have proven throughout the years just how deeply they care for those outside the organization. The company has even implemented a watch battery charity program, which exchanges watch batteries and their replacement for a donation. The program has raised well over $1 million for local causes and is just one way that Reis-Nichols gives back to the community which it is so proud to be a part of. Reis-Nichols is honored to be named one of Indiana’s Best Places to Work in 2021—a crowning achievement for all of the hard work and continued commitment to its employees and the community.
REIS-NICHOLS JEWELERS MAGAZINE [ 13
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